Recent Posts

3 Water Problems You Might Find In Your Commercial Building

4/17/2019 (Permalink)

Water Damage 3 Water Problems You Might Find In Your Commercial Building Give SERVPRO a call at the first signs of water leaks.

Water Problems In Your Commercial Building

If you own a commercial building in Sleepy Hollow, IL, it is likely that you have experienced at least a few water problems. Sometimes these are easy to fix, but some problems, like leaking pipes, can cause lasting damage. If you have any of the following issues, it is best to have them repaired as soon as possible.

1. Leaking Water

This problem is not exclusive to leaking pipes. Any equipment in your building that uses water, such as sinks, toilets, drinking fountains and washing machines, can contribute to this issue. Over time, if the leak is not repaired, it can cause damage to the building and cost you money by adding to your water bill.

2. Clogged Drains

If you are having trouble with sink or toilet backup, then you may have clogging in your drains. Certain items, when they are flushed down the toilet or rinsed down the sink, can contribute to a blockage in the pipes leading away from your building. When this happens, the water will not drain as quickly as it should which can cause backups in the plumbing. In order to prevent this, you should be clear about what items can be disposed of in this way.

3. Broken Pipes

Along with leaks, a pipe break is a common source of water damage. In some cases, such as frozen pipes, this can be caused by severe weather. Other times, it is simply the result of normal wear and tear. Be sure to do regular maintenance on building materials and equipment to reduce the likelihood of broken items.

While leaking pipes and other problems can cause quite a bit of damage to your property, a water damage restoration company can help get everything back in working order. It is best to catch these issues early to keep them from worsening, but even large amounts of damage can be repaired by experienced professionals.

How to Prevent the Spread of Mold

4/11/2019 (Permalink)

Commercial How to Prevent the Spread of Mold If you have mold damage in your West Dundee, IL home call SERVPRO

Preventing Mold Spread

Mold cleanup is a significant undertaking and one that is only complicated in commercial and rental properties. Beyond the threat of black mold, mold spores can spread throughout a property well beyond the initial contamination site. Therefore, to protect your property and tenants, it is essential to take the appropriate steps to reduce the risk of spread.

1. Close Doors and Windows

When you have a mold problem, ventilation can be your enemy. While ventilation is useful for preventing initial mold growth, it can actually contribute to the spread of mold when a problem already exists. Therefore, to limit exposure, you should close doors and windows in an attempt to quarantine the problem to one area.

2. Turn HVAC System Off

While not always possible in commercial properties, you should turn off the HVAC system to the building. Leaving an HVAC unit on can increase the spread of the infestation by sucking and pushing mold spores through the ducts and throughout the property; this is especially important when dealing with black mold. If it is not possible to completely turn off the unit, then you may want to adjust the temperature settings to limit how often the unit turns on.

3. Turn Off Water

If the mold issue stems from a moisture problem caused by a leaky or broken pipe, then it is wise to turn off the water to that pipe. While it may not be possible to completely shut off the water supply to the building due to tenant rights, most rental properties will have individual shut-offs for each unit, allowing you to turn off the supply to the contaminated unit.

4. Call In a Specialist

Any fungal problem should be dealt with by a mold remediation specialist in the West Dundee, IL, area. These individuals are trained and certified in safe removal practices, meaning that you and your tenants are protected.

Any mold problem, especially toxic black mold, should be handled with care. The main concern is limiting exposure by preventing the spread of mold spores. Therefore, follow the steps above and contact a specialist.

3 Ways SERVPRO Helps With Insurance Claims

3/24/2019 (Permalink)

Insurance companies prefer to work with mitigation and restoration companies that make it easier to process and settle claims. SERVPRO supports insurers in several ways, including an internal company-wide Participation Agreement that identifies Preferred Vendors, a suite of electronic claim services and an all-in-one approach to mitigation and restoration. 

1. Preferred Vendor Program

Insurance jobs are only available to franchises that meet the terms of a 21-point Participation Agreement administered by the national corporation. Franchise owners must agree to perform background checks on employees and maintain insurance coverage. Insurers should also make sure that a franchise has an Institute of Inspection Cleaning and Restoration Certification. 

2. Claims Information Center

Insurance agents and adjusters should be able to access claim information and estimates online. The Claims Information Center is an electronic resource designed to reduce communication delays and promote faster claim processing and settlement. A full suite of claim services makes it easy for insurance representatives to compare individual claims with local, regional and national data on causes of loss, job costs and emergency response times. This resource provides access to claim documentation for clients as well as data for a franchise location in Barrington Hills, IL.

3. Combined Mitigation and Restoration Services

Insurance claims that involve separate mitigation and restoration companies are likely to be more complicated. In addition to multiple estimates, insurers and clients may also encounter issues such as delays, scheduling discrepancies or miscommunication. Given the time-sensitive nature of limiting and restoring damage, any of these issues may result in a less successful recovery effort. Combining these services allows for a more accurate initial estimate and prevents delays and dropped lines of communication.

These are only three of the ways in which SERVPRO facilitates the processing and settlement of an insurance claim. Property owners and insurance representatives can rely on helpful claim services throughout the mitigation and restoration process. 

Checklist for Prepping Your Home for Vacation

3/15/2019 (Permalink)

Water Damage Checklist for Prepping Your Home for Vacation Shut off your water from the main shut off valve to prevent your home from being flooded

You and your family may want a getaway, but you don't want to come home to a watery mess that leaves you scrambling for water pipe repair and flood remediation services. To make sure your home in Carpentersville, IL, is safe from water damage during your vacation, check the following items off your to-do list before you leave.


A broken pipe often starts with a small leak. By conducting regular inspections, particularly right before you are going to be away for a while, you can find small issues before they become large ones. There are several areas you need to look over before you leave:

  • Window seals
  • Roof joints and shingles
  • Rain gutters
  • Appliance hoses
  • Sump pump

Look for weak spots and have them repaired. By ensuring that all these things are in good working order, you can prevent damage while you're gone.


Water pipe repair and cracked hose replacement are not the only ways you can protect your home during vacation. In addition to making sure everything works, add backups and protection to make sure they continue to do so, even if conditions change. For example, installing a backup battery on your sump pump keeps it working even if the power goes out. Adding insulation to both indoor and outdoor pipes and fixtures provides an extra layer of protection against freezing.


If you want extra assurance that your home will be safe while you are enjoying your trip, seek out the assistance of a trusted neighbor or friend. Friends can make sure the heat stays on in the winter, pick up your mail and check for sudden problems that may cause damage. In addition to providing a key the person watching your home, it is also a good idea to show him or her how to turn off the water main to prevent your home from being flooded.

Protecting your home is part of planning for your trip. Make your vacation more relaxing by taking the steps needed to know your home is safe.

Black Mold: What Is It and How To Remediate It

3/6/2019 (Permalink)

Why SERVPRO Black Mold: What Is It and How To Remediate It If you have mold damage call SERVPRO

How To Manage Mold

A mold inspection can be nerve-wracking because you have to wait and see how manageable and expensive the remediation process is going to be. Most house mold, while invasive and costly, is not necessarily toxic. However, some mold is toxic and should never be handled without the proper gear and precautions.

1. Toxic Black Mold

It is necessary to say that simply because a mold is black does not mean it is toxic. The toxic kind is actually called Stachybotrys and should be handled by a remediation specialist. Toxic mold can present a significant health risk, demanding the use of specific safety measures.

2. Appearance

There is no visual way to determine if the mold in your home is toxic. You will need a mold inspection to make that assessment. However, you can determine if you are dealing with mold or mildew. Mold is typically textured and fuzzy in appearance. Mildew, alternatively, is flat, appearing as a surface stain.

3. Common Locations

Mold requires damp locations, which is why the most humid areas of your home are the most likely to acquire mold problems. Check basements, attics, bathrooms, laundry rooms and kitchens first, if you suspect a mold issue.

4. Professional Remediation

While some levels of mold infestations can be handled on your own, it is often better to hire a mold remediation specialist in the Carpentersville, IL, area. These professionals have the proper certifications and knowledge of mold varieties and safety procedures to ensure your home returns to normal.

While a mold inspection can produce anxious feelings, it is for the best when you suspect a mold problem. The number of species means that your home could be infested with something toxic, and it is always better to know. Therefore, have an inspection and seek out the advice of a remediation specialist in the necessary steps to combat your potential mold problem.

Insurance Adjusters Don’t Have Time for Needy Vendors

2/20/2019 (Permalink)

Why SERVPRO Insurance Adjusters Don’t Have Time for Needy Vendors SERVPRO can handle any type of job

Insurance Adjusters Don’t Have Time for Needy Vendors

A favorite buzzword of advertisers is set and forget. It applies to devices that do their job without supervision. Ask an insurance adjuster if that should apply to contractors. Not surprisingly, the answer would be yes. Adjusters have more important things to do than deal with needy vendors. Their responsibilities include:

  • Processing insurance claims
  • Inspecting damage
  • Verifying coverage
  • Determining compensation
  • Negotiating settlements
  • Issuing payouts

Smart Contractors Understand That the Adjuster’s Time Is Valuable
When the adjuster and the contractor agree on the job and the price, the contractor takes over. The two shouldn’t connect again until the work is complete. Unless there is a change in scope, the contractor should complete the work unassisted.
An insurance adjuster never wants to hear that there is a change in scope. It shouldn’t happen, but it comes with the territory. Here are a few situations where the adjuster must get involved before the completion of the work.

  1. The contractor discovers additional damage. The adjuster missed something. There was some hidden damage not in the original insurance claim. The contractor discovered unrelated problems like mold. These all require the adjuster to revisit the claim and adjust it.
  2. The client is obstructing the work. The contractor may only have limited access to the job site. The client is requesting something more than a straightforward restoration. Any time the client inhibits the restoration effort, it is a problem for the contractor. It is a problem for the adjuster if the contractor cannot resolve it.
  3. Restoration forces compliance with current zoning laws. Assume that an event covered by your insurance destroyed your front stairs. Also, assume that those original front stairs didn't follow current zoning regulations. The contractor discovered this, and the job has suddenly changed. The new stairs must conform to the current zoning restrictions.

An insurance adjuster can depend on SERVPRO to do the job quickly and to the highest standards. This quality work happens in Carpentersville,IL, and across the country. SERVPRO is here to help.

Commercial Roof: Ensuring Longevity by Inspecting and Maintaining

2/13/2019 (Permalink)

Storm Damage Commercial Roof: Ensuring Longevity by Inspecting and Maintaining Commercial Roof Damage in West Dundee, IL.

Commercial Roof Damage

Roof damage is one of the leading concerns of all property owners but especially commercial property owners. Business facilities are expansive, and when there is significant damage to the roof, it typically means a bill that is in the tens of thousands. Therefore, owners should consider utilizing a proper inspection and maintenance schedule that focuses on the four areas of common wear and tear.

1. Shingles

Wind damage can lead to missing shingles and exposed underlayment. After every storm, especially those with stronger than usual wind gusts, you or a property manager should inspect the roof for damaged or missing shingles. A good rule of thumb is to search high and low because you may find shingles in the grass alerting you to a more significant issue.

2. Sealant

Water can cause extensive roof damage, and that damage is likely the result of sealant cracking or wear and tear. Inspect your roof at least once a year to ensure that all sealant is intact. If you come across old or cracking sealant, then remove all the old and replace it with new.

3. Gutters

Clogged or congested gutters can lead to water overflowing and seeping under the roof line. This problem can lead to other issues on the interior of your property, such as water staining or drywall cracking. It is best to have a set schedule for gutter cleaning or to hire a service to maintain them.

4. Signs of Age

While maintenance and routine inspections will help to prolong the life of your roof, a roof rebuild or installation is inevitable. Every roof has a projected lifeline and to reach that limit, you should have a restoration specialist in the West Dundee,IL, area on standby for annual inspections or in case of severe storm damage.

Inspecting and maintaining a roof can minimize the risk of severe roof damage. However, nothing is foolproof. To reach the full age of maturity, a roof must be cared for, and keeping an eye on the four areas above will help you do just that.

Prevent a Lint Fire With These 4 Tips

2/4/2019 (Permalink)

Fire Damage Prevent a Lint Fire With These 4 Tips Remove the lint screen from the dryer and clean it

Prevent a Lint Fire With These 4 Tips

Everyone knows that you’re supposed to clean out the dryer lint every time you start a new load, but this task can be easily forgotten. While you may already be aware that cleaning out lint helps to dry your clothes faster and preserve your dryer, letting dryer lint build-up can lead to a dangerous home fire. Prevent a lint fire in Carpentersville, IL, by following these four tips!

1. Wipe Off the Lint Screen After Every Load

The simplest step to prevent a dryer fire is to remove the lint screen from the dryer and wipe it off every time you take out a load. Extremely flammable lint paired with a dryer that gets extremely hot makes for a dangerous combination!

2. Wash the Lint Screen

Your lint screen can get clogged and dirtied over time due to the products used to clean and freshen your clothes. Every few weeks, use hot water, dishwashing soap, and a soft brush to remove gunk from the screen.

3. Occasionally Deep Clean Dryer Vents

Your lint screen isn’t the only place that lint gathers. The exhaust hose on your dryer and wall vent connected to your dryer collect lint over time which can easily lead to a lint fire if not cleaned periodically. This process will require removing the exhaust hose from your dryer and getting ahold of a special vent cleaning kit.

4. Clean Inside Your Dryer

The last place you want lint to build up is inside the interior of your dryer. At least twice a year, unscrew the back panel on your dryer and vacuum out any lint you find. A microfiber cloth is useful for wiping off metal bits. Avoid needing to call in fire damage specialists by performing this step and clearing away lint blockages before they occur.

It is important to remember that flammable lint and hot dryers don’t mix well! Prevent a lint fire in your home by keeping these four tips in mind.

3 Facts About Mold

1/22/2019 (Permalink)

Mold Remediation 3 Facts About Mold Mold can spread quickly and can be in places you may never see.

3 Facts About Mold

Black mold is the boogeyman of many homeowners. We know it’s unpleasant to look at, but just how much do you know about the real threat mold poses in your East Dundee, IL home? Read up on these surprising facts about mold to get a real handle on this household menace.

What is Mold Anyway?

Found throughout our environment, mold is a fungus comprised of small organisms. It thrives in moist, dark place, replicating via lightweight spores that are easily dispersed through the air. In homes, mold tends to thrive in:

  • Basements
  • Crawl spaces
  • Bathrooms
  • Under sink areas

Mold Isn’t Just Black

While the dark kind is most sinister, mold can come in orange, green, purple and even pink or white. This all depends on the organisms making up the mold and that plays a big part in what you do to clean it up. Whatever the color, mold is not something you should ignore in your home.

Mold Is Not Mildew

While the terms mold and mildew are often used together, these are two different things. They’re both fungus. However, while mildew only grows on surfaces, mold has roots that can take hold where the eye can’t see. This is one of the top reasons that it’s so hard to get rid of it - the leftover roots mean it can re-establish itself easily.

You Can’t Get Rid of All Mold Spores

Despite advances in mold cleanup, there’s no true, practical way to eradicate all mold spores in an indoor environment. They’re too light and too numerous. Instead, the answer to preventing black mold growth is controlling moisture. That means staying on top of leaks and drips, cleaning wet materials and preventing condensation.

Black mold can grow just about anywhere, feeding on wood, paper and even carpet in your home. If you’re tired of fighting the fungus, connect with a mold remediation expert to explore your options.

No, Your Water Heater’s Noises Are Not Normal

1/18/2019 (Permalink)

Water Damage No, Your Water Heater’s Noises Are Not Normal Keep you water heater in your Carpentersville,IL , home in shape.

Polar bears and penguins probably don’t mind taking cold showers. Because you are neither a polar bear nor a penguin, you must keep the water heater in your Carpentersville,IL , home in tip-top shape. Fortunately, before your home’s water heating system quits altogether, it will likely give you some warning signs.

Signs Your Water Heating System Needs Help

Water heaters usually express signs of distress before they fail completely. If you notice any of the following, your water heating system may be in trouble:

  •  Leaks
  • Corrosion
  • Holes
  • Noises
  • Malfunctions

The Cause of System Sounds

Most water heaters operate without making much noise. If you hear grinding, clunking or other sounds coming from your water heating system, you may need to service it. Often, when sediment accumulates at the bottom of a heater, the unit will emit unpleasant sounds. Scheduling a water heater flush is usually an effective way to remove sediment and restore your unit’s quiet operation.

A Preparedness Plan

If you do not regularly maintain the unit in your home, you may be asking for a flood. After all, leaky water heaters can pump a tremendous amount of water into the living area of your house. While replacing an old, damaged or ineffective system is likely your best strategy for keeping your home in excellent shape, you should have a preparedness plan to address flooding. By working with a water damage repair service, you remove standing water from your home. You also curb mold and mildew growth.

When you step into your shower, you expect a warm and pleasant experience. Naturally, if you prefer not to freeze, you need a water heater that functions optimally. While age, sediment and damage can cause your home’s water heating system to malfunction, you can extend the life of your unit with a bit of maintenance.